People who treat every passenger like family
Essential Transport Assistance is a family-owned business founded to fix what families kept running into — late pickups, unsafe handling, and no one to call. We set out to be the dependable alternative South Florida could count on.
Built around a simple promise: get there safely
ETA is a true family business — founded and run by two brothers and their spouses who saw firsthand how stressful medical transportation can be for patients and their loved ones. A missed dialysis ride or a rough discharge home isn’t just an inconvenience — it affects someone’s health and peace of mind.
We built Essential Transport Assistance to be the seamless, reliable service families and care coordinators deserve. From the first phone call to the final hand-off at the door, our goal is the same: a safe, comfortable, on-time trip and one less thing to worry about.
Because we’re family-owned, every trip carries our name and our reputation. We proudly serve the South Florida tri-county area with wheelchair, stretcher, and ambulatory transportation — and we treat every passenger like one of our own.
Credentials & standards
- Family-owned & operated in South Florida
- Licensed & insured non-emergency medical transportation provider
- Background-checked, trained drivers and attendants
- HIPAA-conscious handling of passenger information
- ADA-compliant, regularly inspected vehicles
- Commercial liability coverage
- Serving Broward, Miami-Dade & Palm Beach counties
Our values guide every trip
Compassion
Every passenger is treated with patience, dignity, and the kind of care we’d want for our own family.
Safety
Proper securement, trained crews, and well-maintained vehicles on every single trip — no shortcuts.
Reliability
We show up when we say we will, communicate clearly, and treat your time and appointments as our priority.
Ready to book your transport?
Call our dispatch team or request a ride online — we’ll confirm your pickup and handle the details.