Your appointment shouldn't feel clinical.
Private medical transportation across South Florida in a Mercedes or Porsche. For patients who expect more than a rideshare — and for the families who love them.
The concierge standard
- Reachable 24/7 — a real person, every call
- Every vehicle detailed before every trip
- Cabin temperature set to your preference
- Bottled water and phone chargers standard
- Driver arrives fifteen minutes early
- We text your emergency contact when you're home
Medical transport, elevated.
Uber can’t help your mother out of Cleveland Clinic Weston’s Building B parking deck. A traditional NEMT van doesn’t feel like the private care your specialist just gave you. ETA Concierge is the gap — a private medical transportation service that combines luxury vehicles with drivers who know the hospitals inside out.
Medical-aware, not just luxury
Our drivers know that Cleveland Clinic Weston has a separate patient drop-off from the main entrance. They know Boca Regional's oncology infusion suite is on the 4th floor of the Toppel Building. That knowledge saves twenty stressful minutes on every trip.
20+ years of worldwide air medical transport
ETA Concierge was founded by a veteran of the worldwide air medical transport industry — more than two decades moving patients by air ambulance and commercial airline across the globe. Your driver isn't a rideshare contractor; our standards come from international patient transport.
Mercedes-Benz and Porsche fleet
The vehicle sets the tone before the trip starts. Quiet cabin, executive-grade comfort, no company logos on the outside. Every vehicle detailed before every trip.
Discretion is default
No branded uniforms. No company logos on the vehicle. No radio chatter about the client. Every engagement is confidential.
Wait-and-return concierge service
The driver doesn't drop you and disappear. Optional escort to check-in, waiting during the appointment, and escort back — because getting through the visit is easier when someone's expecting you at the door.
Bilingual English & Spanish
Essential for South Florida families and international patients traveling to Miami for specialist care. Portuguese available on request.
Built for the people who don’t settle for Uber.
The concierge medicine patient
You already pay for premium primary care. Your transportation to the specialist should match. We coordinate directly with your practice's care team when needed.
The snowbird
You know your doctor in New York or Boston. You don't know the Florida healthcare system yet. We do. From your winter residence to your specialist and back — planned, punctual, and stress-free.
The adult child booking for a parent
You can't always be there. We can. Every trip is documented, and we'll send you a text when your parent arrives home safely. Peace of mind, from any zip code.
The post-surgery patient
Discharge day is the last moment you want a bumpy Uber. Whether it's a joint replacement, cardiac procedure, or cosmetic surgery, we handle the ride home with the care the operation deserved.
A ride that matches the appointment.
Every vehicle in the ETA Concierge fleet is detailed before every trip. Cabin temperature is set to your preference before we pick you up. Bottled water and phone chargers are standard.
Photo coming soon
Mercedes-Benz
Mercedes-Benz
Executive comfort. Whisper-quiet cabin. The vehicle most of our clients recognize from their own driveways.
Photo coming soon
Porsche
Porsche
For clients who want the drive to be the least clinical part of the day.
Wheelchair-accessible
When mobility support is needed, we bring the ADA-compliant van with the same concierge escort service. No compromises on care.
Three steps. Zero app downloads.
Request
Call, email, or fill out the form below. Tell us the appointment, the destination, and any special assistance you need. We'll quote within the hour.
Confirm
We confirm the vehicle, driver, and pickup time. A short profile of your preferences goes on file — cabin temperature, preferred entry doors, mobility notes.
Ride
Your driver arrives fifteen minutes early. Escort to check-in if you want it, waiting during the appointment, and a safe return home. We text your emergency contact when you're back.
Every trip is quoted individually.
Because every trip is different, every engagement is priced case by case. We factor in vehicle, distance, appointment duration, and any special assistance you need — then give you one clear, all-inclusive quote before you commit. Airport transfers, multi-day medical tourism engagements, and standing arrangements are all available.
Monthly retainers and prepaid engagement blocks are available for clients who use us regularly. Ask about our facility rates for concierge medicine practices and assisted living communities.
Twenty-plus years of worldwide air medical transport — before we ever opened your door.
ETA Concierge is a service of Essential Transport Assistance, the family-owned South Florida non-emergency medical transportation company. But the story starts long before that.
Our founder has spent more than twenty years in the worldwide air medical transport business — coordinating air ambulance flights and commercial airline medical escorts, repatriating patients across continents, and working bedside-to-bedside with hospitals, insurers, and flight crews around the world.
That experience — moving fragile patients across oceans, navigating unfamiliar health systems, meeting people at their most vulnerable — is what shapes every ETA Concierge engagement, no matter how close or short the trip.
You’ll meet the founder on your first ride.
Luxury medical transport, answered.
- What is concierge medical transportation?
- Concierge medical transportation is a private, chauffeured ride to and from a medical appointment in a luxury vehicle — with a driver who escorts you door-through-door, waits during your visit if you'd like, and treats the trip as a personal service rather than a rideshare. ETA Concierge provides it across South Florida in Mercedes-Benz and Porsche vehicles.
- How is ETA Concierge different from Uber, Lyft, or a black car service?
- A rideshare or ordinary black car simply drops you at the curb. ETA Concierge is a medical-aware private transport service: our drivers know the hospital campuses, escort you from your front door to check-in, can wait through the appointment, and are trained in the standards of worldwide air medical transport. It's chauffeur-level comfort with genuine medical experience behind the wheel.
- What areas of South Florida do you serve?
- ETA Concierge serves Boca Raton, Palm Beach, Delray Beach, Fort Lauderdale, Coral Gables, Aventura, Miami, and the surrounding communities across Palm Beach, Broward, and Miami-Dade counties — including trips to Cleveland Clinic Weston, Boca Regional, and other major South Florida hospitals and specialists.
- Do you provide transportation home after surgery or a hospital discharge?
- Yes. Post-surgery and hospital-discharge rides are one of the most requested ETA Concierge services. Whether it's a joint replacement, cardiac procedure, or cosmetic surgery, we handle the ride home in a quiet, comfortable vehicle with a driver who assists you in and out — the opposite of a bumpy rideshare on discharge day.
- Can you drive me to the airport for medical travel or a specialist out of the area?
- Yes. We handle airport transfers for medical travel, multi-day medical tourism engagements, and long-distance trips to out-of-area specialists. Because the same team comes from the worldwide air medical transport industry, coordinating travel around a medical need is exactly what we do.
- How much does luxury medical transportation cost?
- Every ETA Concierge trip is priced individually. We factor in the vehicle, distance, appointment duration, and any special assistance you need, then give you one clear, all-inclusive quote before you book — no surge pricing and no surprises. Monthly retainers and prepaid engagement blocks are available for regular clients.
- Do you offer wheelchair-accessible luxury transport?
- Yes. When mobility support is needed, we bring an ADA-compliant wheelchair-accessible vehicle with the same concierge escort service — no compromise on care or comfort.
- How do I book a concierge medical ride?
- Call or text 954.477.7340, email dispatch@essentialtransportassistance.com, or request a quote through the form on this page. We answer 24/7 with a real person, confirm your vehicle and pickup time, and put your preferences on file for every future ride.
Let’s plan the ride.
- Phone or text
- 954.477.7340
- Hours
- 24/7 dispatch — a real person, every call
Referral partners — concierge medicine practices, assisted living communities, wealth managers, and family offices — please contact Blake Yturralde directly for practice-manager introductions and preferred vendor arrangements.