Questions? We’ve got answers

NEMT is scheduled, non-ambulance transportation for people who need help getting to and from medical appointments and other destinations. It’s for trips that aren’t emergencies but still require safe, assisted transport — like dialysis, discharges, and specialist visits.

The fastest way is to call our dispatch team at 954.477.7340. You can also request a ride through our online form and we’ll call you back to confirm the details, pickup window, and any special assistance needed.

We recommend booking as early as possible — especially for recurring trips like dialysis. We do our best to accommodate same-day and short-notice requests when availability allows, so it never hurts to call.

We provide wheelchair van transport, stretcher transport, and ambulatory (chauffeur) service for passengers who can walk with little or no assistance. We’ll help you choose the right option for the passenger’s needs.

Yes. Our team assists passengers from inside the home or facility to the vehicle and all the way to the destination — not just curb-to-curb. Let us know what level of help is needed when you book.

We serve the South Florida tri-county region: Broward, Miami-Dade, and Palm Beach counties. We also arrange scheduled long-distance trips on request.

In most cases a family member or caregiver can accompany the passenger. Please mention it when scheduling so we can plan for the additional seat.

We accept private-pay arrangements and work with facilities on account billing. Coverage varies by plan, so call us with your situation and we’ll walk you through your options before your trip.

Absolutely. Recurring trips such as dialysis and ongoing treatment are a core part of what we do. We can set up a standing order so you don’t have to rebook every time.